Understand the rules that govern your use of Kyoom’s platform.
By accessing or using the Kyoom platform, you agree to be bound by these Terms of Use, our Privacy Policy, and any additional terms that may apply. If you do not agree, you must not use our services.
You must be at least 16 years old to use Kyoom. By registering, you confirm that you meet this requirement. If you offer services or products via Kyoom, you are responsible for complying with all applicable legal, tax and professional regulations in your country.
Kyoom offers tools to manage leads, messaging, campaigns, and automation powered by AI. You may use the platform for lawful purposes only. Prohibited activities include:
To use features powered by AI (e.g., OpenAI, DeepSeek), users must configure and connect their own API keys. Kyoom provides the interface but is not responsible for external AI provider behavior or data usage.
Users are fully responsible for the content they create, publish or send through the platform. Kyoom does not monitor all communications and disclaims liability for user conduct.
Kyoom offers both recurring subscriptions and usage-based services. Subscriptions will renew automatically unless canceled. You can manage billing and cancellation through your dashboard. No refunds are provided once a billing cycle has started.
Kyoom reserves the right to suspend or terminate any account, without notice, if we detect misuse, fraud, or breach of terms. This includes abusive behavior or the use of spam tactics.
Kyoom provides its services "as-is" with no guarantee of results. We strive to offer the best support and performance, but do not accept liability for missed leads, failed campaigns, or service disruptions. Our team may mediate to resolve disputes but is not liable for outcomes.
All platform code, design, trademarks, and content are property of Kyoom LLC. You may not copy, replicate or resell any part of the platform without written permission.
These Terms are governed by the laws of the State of Wyoming, United States. Any dispute shall be resolved exclusively in the courts of Wyoming.
We may update these terms from time to time. Continued use of the platform implies acceptance of the current version.
Files sent or received as attachments in WhatsApp conversations, including images, videos, audio and documents, are retained in the service for 365 days from the date of the associated message. After that period, they are automatically deleted without an individual advance reminder. You are responsible for downloading and retaining any files you need before the retention period expires.
This cleanup preserves message text, transcriptions and customer records. It does not apply to internal chat, email attachments, telephone call recordings, campaign images or profile images. A file shared with a more recent message or another channel is retained while that reference requires it. Expired attachments are identified as removed in the conversation history. Backup copies, where available, follow their separate backup retention cycle.
For questions regarding these Terms, please contact us at hello@kyoom.com.