Smart email

Email Inbox and Automation

Sync mailboxes, classify inbound messages, create leads and reply with templates or AI drafts.

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A shared inbox that understands your leads

Kyoom connects corporate email accounts, groups messages into threads, detects the business intent of each inbound email and helps your team respond with templates, AI drafts or controlled autoresponders.

Capabilities

What this service includes

Built from the operational modules available inside Kyoom.

IMAP sync and SMTP sending

Connect accounts, sync inboxes and send replies from the original mailbox.

AI classification

Detect quote requests, support cases, complaints, spam, newsletters and lead updates.

Rules and trusted senders

Apply automation policies while protecting important senders from accidental filtering.

Autoresponders and drafts

Use templates, AI drafts or high-confidence automatic replies with limits and review controls.

Common use cases

  • Turn inbound email requests into CRM leads.
  • Route spam, newsletters and notifications away from sales work.
  • Draft consistent replies for support and quote requests.

Business benefits

Less manual triage
Cleaner inbox ownership
More consistent customer replies
Traceable email automation logs
FAQ

Email Inbox and Automation FAQs

Yes. Kyoom supports mailbox synchronization and SMTP replies through the configured email account.

Yes. AI and rules can identify lead data and associate or create lead records when appropriate.

Ready to use Email Inbox and Automation in Kyoom?

Start with this service or connect it with the rest of the Kyoom communication stack.

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