WhatsApp workflows

WhatsApp Business Automation

Manage WhatsApp conversations, templates, delivery status and AI-assisted replies from one dashboard.

Turn WhatsApp into a measurable growth channel

Kyoom helps teams connect WhatsApp Business numbers, manage approved templates, reply from a shared inbox, run campaigns and keep every conversation attached to the right lead. AI can draft replies, apply context and escalate to humans when needed.

Capabilities

What this service includes

Built from the operational modules available inside Kyoom.

Shared WhatsApp inbox

View active conversations, pending replies and lead context in a single operational screen.

Template management

Sync, preview and send WhatsApp templates with placeholders and delivery status tracking.

AI reply assistance

Generate contextual replies using prior conversation history and lead metadata.

Campaign-ready messaging

Launch WhatsApp campaigns with segmentation, scheduling and activity logs.

Common use cases

  • Reply to new inquiries faster without losing context.
  • Send approved template follow-ups after the 24-hour window.
  • Qualify leads and escalate important cases to a human operator.

Business benefits

Faster WhatsApp response times
Clearer delivery visibility
Better template consistency
Higher lead recovery from missed conversations
FAQ

WhatsApp Business Automation FAQs

Yes. Kyoom includes template sync, preview, manual sending and campaign use cases.

Kyoom can generate smart replies and automate workflows according to your configuration and WhatsApp platform rules.

Ready to use WhatsApp Business Automation in Kyoom?

Start with this service or connect it with the rest of the Kyoom communication stack.

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